Tehnički forumi » MemoQ support »
Document export in MemoQ just "freezes"
Thread poster: inkweaver
inkweaver
inkweaver  Identity Verified
Njemačka
Local time: 17:20
French to German
+ ...
Oct 11, 2010

I have just finished the translation of an Excel file in MemoQ and need to export the translation into a new Excel file.

After a while, the process just seems to freeze and it gets to a point, where it just won't go any further. I get the pop-up saying "Please wait while MemoQ ..." and somewhere near the end everything comes to a halt. I don't get an error message either, I made sure that there are no missing tags that might prevent MemoQ from exporting the document, I restarted t... See more
I have just finished the translation of an Excel file in MemoQ and need to export the translation into a new Excel file.

After a while, the process just seems to freeze and it gets to a point, where it just won't go any further. I get the pop-up saying "Please wait while MemoQ ..." and somewhere near the end everything comes to a halt. I don't get an error message either, I made sure that there are no missing tags that might prevent MemoQ from exporting the document, I restarted the computer but nothing seems to work. Once again, I'm completely at a loss since I have to deliver in less than 2 hours.

Any ideas what might help or what I might be doing wrong? ▲ Collapse
 
Tomás Cano Binder, BA, CT
Tomás Cano Binder, BA, CT  Identity Verified
Španija
Local time: 17:20
Member (2005)
English to Spanish
+ ...
Not your fault... Oct 11, 2010

May I ask you whether your computer is up-to-date? I mean, have you ran Windows Update recently? I have seen that MemoQ can have trouble sometimes if the computer is not up-to-date. Give it a try just for the sake of it!
 
inkweaver
inkweaver  Identity Verified
Njemačka
Local time: 17:20
French to German
+ ...
TOPIC STARTER
Unfortunately Oct 11, 2010

this didn't work, Tomás, but at least my computer is up-to-date now. Thanks a lot for trying to help anyway.
 
Michael Beijer
Michael Beijer  Identity Verified
Ujedinjeno Kraljevstvo
Local time: 16:20
Member
Dutch to English
+ ...
[email protected] Oct 11, 2010

@inkweaver

I would contact memoQ support about this:

http://kilgray.com/support/contact-support

As well as ask on the memoQ mailing list, here:

http://tech.groups.yahoo.com/group/memoQ/

Michael
 


To report site rules violations or get help, contact a site moderator:

Moderator(s) of this forum
Maya Gorgoshidze[Call to this topic]
Peter Zauner[Call to this topic]
Prachya Mruetusatorn[Call to this topic]

You can also contact site staff by submitting a support request »

Document export in MemoQ just "freezes"






Trados Studio 2022 Freelance
The leading translation software used by over 270,000 translators.

Designed with your feedback in mind, Trados Studio 2022 delivers an unrivalled, powerful desktop and cloud solution, empowering you to work in the most efficient and cost-effective way.

More info »
Pastey
Your smart companion app

Pastey is an innovative desktop application that bridges the gap between human expertise and artificial intelligence. With intuitive keyboard shortcuts, Pastey transforms your source text into AI-powered draft translations.

Find out more »