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Quoting deadline expired
The quoting deadline for this job passed at Jun 21, 2017 22:00 GMT.

Transcription and translation of voice files & translation of emails

Objavljeno: Jun 19, 2017 17:53 GMT   (GMT: Jun 19, 2017 17:53)
Odobrenje i obavjesti su poslane na: Jun 19, 2017 19:54 GMT

Job type: Posao prevođenja / uređivanja / pripreme
Services required: Translation, Transcription
Confidentiality level: MEDIUM



Jezici: English to Slovenian, Slovenian to English

Opis posla:

We are looking for a native slovanian speaker with fluent written english, who would work for us on a regular basis transcribing and translating a couple of voice files generated by callers of a support hotline leaving a message in slovanian on a mailbox.

We would need this slovanian speaker to transcribe the voice files into english and then return them to the contact person. Based on the transcription, the project team handles the caller's query in the support CRM system.

Eventually, a case might need additional clarification and a second or even third exchange of information between the slovanian speaker and the project team until the query is fully processed.

Unfortunately, the length and volume of the voice files cannot yet be anticipated to deliver a reliable expectation, but the calls refer to customers describing some malfunctioning device and requesting repair/refund/exchange of unit.

Transcription and/or translation of a case shall be returned within 1 business day upon receipt of a new inquiry from the project team.

We would suggest to settle on an initial fixed price per case, to be re-evaluated after the first two months. Based on that initial experience, we can then decide if the settled price is fair for the work time investment made by the slovanian speaker.

The current forecast for number of cases expected per month is roughly 10-15.

Project start would be immediately.

Any interested professional is kindly invited to submit a quote with a per-case-pricing as per the above description.

Of course we are available to clarify any doubts or questions that might rise. Please refer to Yara Oezcan at the indicated email-address for further information, if needed.

Izvorni format: Other
standard audio files + email forwarding
Format isporuke: Other
In email body

Poster country: Njemačka

Ciljanje na pružaoca usluge (naznačeno od objavljivača posla):
info Prioritetni maternji jezik: Slovenian
Predmetna oblast: Opće / Konverzacija / Pozdravi / Pisma
Rok za nuđenje ponuda: Jun 21, 2017 22:00 GMT
Rok isporuke: Jun 29, 2017 22:00 GMT
Za više informacija, pogledajte: URL adresa nije prikazana

O spoljnom naručiocu posla:
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Contact person title: Senior Project Manager

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